Terms & Conditions

DAIRY CHAT

B2B TERMS AND CONDITIONS OF SERVICE

Version 1.1 | Effective: 09.07.2026

Dairy Chat Sp. z o.o. | Kraków, Poland | Governing Law: Polish Civil Code | Jurisdiction: Warsaw Courts

IMPORTANT NOTICE TO SUBSCRIBERS: This Agreement contains limitations of liability in Section 11, an AI output disclaimer in Section 7, and a market information disclaimer in Section 8. Please read these sections carefully before subscribing. By subscribing to the Service, you confirm that you have read, understood, and accepted the terms of this Agreement in their entirety.

1. PARTIES AND SCOPE OF AGREEMENT

• This Agreement is entered into between Dairy Chat Spółka z ograniczoną odpowiedzialnością, a limited liability company incorporated under the laws of Poland, registered in the National Court Register (KRS) under number 0001246289, NIP 6751829475, REGON 544952819, with its registered office at ul. Zygmunta Augusta 5, lok. 2, 31-504 Kraków, Poland (“Service Provider”, “we”, “us”, or “our”), and the legal entity or sole trader that subscribes to the Service (“Subscriber” or “you”).
• This Agreement governs the Subscriber's access to and use of the Dairy Chat platform and all related services (the “Service”) on a business-to-business basis. This Agreement does not apply to natural persons acting outside the scope of their business or professional activity. The Service is not offered to consumers (konsumenci) within the meaning of Article 221 of the Polish Civil Code (Kodeks cywilny).
• By subscribing to the Service, clicking an acceptance button, or using the Service, the Subscriber agrees to be bound by this Agreement. If you are subscribing on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement.
• This Agreement, together with the Privacy Policy and any Order Form or Subscription Confirmation, constitutes the entire agreement between the parties with respect to the Service and supersedes all prior agreements, negotiations, and understandings.

2. DEFINITIONS

In this Agreement, the following terms have the meanings set out below:

"Agreement" means these B2B Terms and Conditions of Service, as amended from time to time in accordance with Section 17.

"AI Output" means any text, analysis, data summary, market commentary, or other content generated by the artificial intelligence system integrated into the Service in response to a Subscriber Query.

"Confidential Information" means any non-public information disclosed by either party to the other in connection with this Agreement that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

"Data Processing Agreement (DPA)" means the data processing agreement governing the processing of personal data by the Service Provider as processor on behalf of the Subscriber, available on request at privacy@dairychat.com.

"Effective Date" means the date on which the Subscriber's account is activated or the Subscriber first accesses the Service, whichever occurs first.

"Fees" means the subscription fees payable by the Subscriber as specified in the Subscription Confirmation or the Service Provider's then-current pricing schedule.

"Founding Member Tier" means the subscription tier designated as 'Founding Member', the terms of which are set out in Section 5.3.

"Free Trial" means the two (2) week period during which the Subscriber may access the Service without payment of Fees, subject to Section 4.

"Intellectual Property Rights" means patents, copyright, database rights, trade marks, trade secrets, know-how, and all other intellectual property rights, whether registered or unregistered, and including applications for registration.

"Knowledge Base" means the proprietary database of dairy commodity market data, trade flow data, and related information maintained by the Service Provider.

"Market Information" means information concerning dairy commodity prices, supply and demand indicators, trade flows, market trends, and related market data provided through the Service. Market Information constitutes general commercial intelligence and does not constitute financial advice, investment advice, procurement advice, or any other form of regulated advice.

"Order Form" means any written or electronic order form or subscription confirmation document executed by or on behalf of the Subscriber specifying the Subscription Tier, Fees, and other applicable terms.

"Personal Data" means any information relating to an identified or identifiable natural person as defined in Article 4(1) of Regulation (EU) 2016/679 (GDPR).

"Service" means the Dairy Chat AI-powered dairy commodity market intelligence platform, including the web application, API (if applicable), Knowledge Base, and all related features and functionality made available to the Subscriber under this Agreement.

"Subscriber Query" means any natural language question or input submitted by a Subscriber or Authorised User through the Service interface.

"Subscription Confirmation" means the confirmation document, email, or in-platform notification confirming the Subscriber's Subscription Tier and applicable Fees.

"Subscription Period" means the monthly or annual period for which the Subscriber has subscribed to the Service, commencing on the start date specified in the Subscription Confirmation.

"Subscription Tier" means the Standard Tier or Founding Member Tier subscription plan to which the Subscriber has subscribed.

3. LICENCE AND ACCESS RIGHTS

• Subject to the Subscriber's compliance with this Agreement and timely payment of applicable Fees, the Service Provider grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service during the Subscription Period solely for the Subscriber's internal business purposes.
• The licence granted under Section 3.1 does not include the right to:
• copy, reproduce, distribute, or resell any AI Output or Market Information to third parties for commercial purposes;
• use the Service to build a competing product or service;
• reverse engineer, decompile, or disassemble any part of the Service;
• remove or alter any proprietary notices or labels on the Service;
• use automated means (including scraping, crawlers, or bots) to access the Service except as expressly permitted by the Service Provider in writing.
• The Service Provider reserves the right to impose reasonable usage limits on Subscriber Queries and AI Output generation. Current usage limits, if any, are specified in the Subscription Confirmation or the Service Provider's documentation.
• The Subscriber is responsible for maintaining the confidentiality of its account credentials and for all activities that occur under its account. The Subscriber shall notify the Service Provider immediately upon becoming aware of any unauthorised access to or use of its account.

4. FREE TRIAL

• The Service Provider may offer a Free Trial period of two (2) weeks. The Free Trial commences on the date of account activation and expires automatically at the end of the two-week period unless the Subscriber subscribes to a paid Subscription Tier prior to expiry.
• No credit card or payment information is required to commence a Free Trial. The Service Provider reserves the right to modify, suspend, or discontinue the Free Trial offering at any time without notice.
• During the Free Trial, the Subscriber has access to the Service subject to any limitations specified by the Service Provider. The Service Provider may apply reduced functionality or query limits during the Free Trial period.
• Upon expiry of the Free Trial, if the Subscriber has not subscribed to a paid Subscription Tier:
• the Subscriber's access to the Service will be suspended;
• the Subscriber's account data, including conversation history and Subscriber Queries, will be retained following the expiry of the Free Trial for the period specified in the Privacy Policy, after which it will be permanently deleted; and
• the Subscriber may reactivate access by subscribing to a paid Subscription Tier within the retention window specified in the Privacy Policy, subject to these Terms.
• All provisions of this Agreement applicable to paid subscribers apply equally to Free Trial users, including without limitation Section 7 (AI Output Disclaimer), Section 8 (Market Information Disclaimer), and Section 11 (Limitation of Liability).

5. SUBSCRIPTION TIERS AND FEES

5.1 Subscription Tiers

• The Service is offered on the following subscription tiers: (a) Standard Tier; and (b) Founding Member Tier. The features, usage limits, and Fees applicable to each tier are as specified in the Service Provider's then-current pricing schedule or the Subscriber's Order Form.

5.2 Standard Tier

• Standard Tier subscribers are subject to the then-current Fees at the time of each Subscription Period renewal. Price changes are subject to the notice requirements in Section 5.5.

5.3 Founding Member Tier

• The Founding Member Tier is a limited-availability subscription tier available to early subscribers. Specific pricing terms, including any locked pricing commitments, applicable to the Founding Member Tier will be set out in the Founding Member Subscription Confirmation. In the event of any conflict between the Founding Member Subscription Confirmation and these Terms regarding pricing, the Founding Member Subscription Confirmation shall prevail.

5.4 Payment

• Fees are payable in advance for each Subscription Period. The Service Provider issues invoices by electronic means in accordance with applicable Polish tax law. Payment is made by bank transfer to the account details specified on the invoice. The Subscriber is responsible for ensuring that payment is received in cleared funds by the due date specified on the invoice.
• Subscription Fees are denominated in the currency specified in the Order Form or Subscription Confirmation. The Service Provider bears no responsibility for currency conversion costs or bank charges incurred by the Subscriber in connection with international transfers.
• In the event that payment is not received by the due date, the Service Provider may suspend access to the Service until payment is received in full. The Service Provider will use reasonable endeavors to notify the Subscriber before suspending access

5.5 Price Changes

• The Service Provider may modify the Fees applicable to the Standard Tier by giving the Subscriber not less than thirty (30) days' written notice prior to the commencement of the next Subscription Period to which the revised Fees would apply. Continued use of the Service after the effective date of a price change constitutes the Subscriber's acceptance of the revised Fees. If the Subscriber does not accept the revised Fees, it may terminate this Agreement in accordance with Section 13 before the revised Fees take effect.

6. SERVICE DELIVERY AND AVAILABILITY

• The Service Provider will use commercially reasonable efforts to make the Service available on a continuous basis. The Service Provider does not warrant that the Service will be uninterrupted, error-free, or free of defects.
• The Service Provider reserves the right to perform scheduled maintenance that may result in temporary unavailability. The Service Provider will use commercially reasonable efforts to perform scheduled maintenance during off-peak hours and to provide advance notice where practicable.
• The Subscriber's access to the Service requires a compatible device and internet connection. The Service Provider is not responsible for any unavailability or degraded performance resulting from the Subscriber's infrastructure, internet connection, or devices.
• The Service is delivered electronically via the internet in accordance with the Polish Act of 18 July 2002 on Providing Services by Electronic Means (Ustawa o świadczeniu usług drogą elektroniczną). By subscribing to the Service, the Subscriber expressly consents to receiving the Service by electronic means and acknowledges that this Agreement constitutes an agreement for the supply of digital services.
• Complaints regarding the Service may be submitted to: privacy@dairychat.com. The Service Provider will acknowledge receipt of complaints within five (5) business days and will use reasonable efforts to resolve complaints within thirty (30) business days.

7. AI OUTPUT DISCLAIMER

THIS SECTION CONTAINS IMPORTANT LIMITATIONS ON THE NATURE AND RELIABILITY OF AI OUTPUT. PLEASE READ CAREFULLY BEFORE USING THE SERVICE.

• The Service uses artificial intelligence technology, including large language models and retrieval-augmented generation, to generate AI Output in response to Subscriber Queries. AI Output is generated automatically and has not been reviewed, verified, or approved by a human expert prior to delivery.
• AI Output is provided for general market intelligence and informational purposes only. AI Output:
• may be incomplete, inaccurate, out of date, or contain errors;
• reflects the state of the Knowledge Base at the time of query and may not account for subsequent market developments;
• is generated probabilistically and may vary between queries on identical or similar topics;
• does not constitute professional advice of any kind, including without limitation procurement advice, financial advice, investment advice, legal advice, or regulatory advice;
• should not be relied upon as the sole or primary basis for any commercial, procurement, financial, or investment decision.
• THE SUBSCRIBER IS SOLELY RESPONSIBLE FOR ANY DECISION MADE USING, IN RELIANCE ON, OR IN CONNECTION WITH AI OUTPUT. The Service Provider expressly excludes all liability for losses, costs, or damages arising from the Subscriber's use of or reliance on AI Output, to the maximum extent permitted by applicable law.
• The Subscriber acknowledges that AI systems may produce outputs that are factually incorrect, misleading, or inconsistent with prior outputs (“AI hallucinations”). The Service Provider makes no representation that AI Output is free from such errors. The Subscriber is advised to independently verify AI Output before acting upon it.
• Pursuant to Article 50 of Regulation (EU) 2024/1689 (EU AI Act), the Subscriber is hereby informed that it is interacting with an artificial intelligence system. The Service does not involve any human review of Subscriber Queries or AI Output unless expressly stated.

8. MARKET INFORMATION DISCLAIMER — NOT FINANCIAL OR INVESTMENT ADVICE

THE SERVICE PROVIDES DAIRY COMMODITY MARKET INFORMATION ONLY. NOTHING ON THE PLATFORM CONSTITUTES FINANCIAL ADVICE, INVESTMENT ADVICE, OR ADVICE ON FINANCIAL INSTRUMENTS. THE SUBSCRIBER IS SOLELY RESPONSIBLE FOR ALL PROCUREMENT AND COMMERCIAL DECISIONS.

• All Market Information provided through the Service, whether in AI Output or otherwise, constitutes general commercial intelligence relating to physical dairy commodity markets. It is provided for informational and decision-support purposes only.
• Market Information does not constitute, and must not be construed as:
• financial advice or investment advice within the meaning of Directive 2014/65/EU (MiFID II) or the Polish Act of 29 July 2005 on Trading in Financial Instruments (Ustawa o obrocie instrumentami finansowymi);
• advice on financial instruments, commodity derivatives, futures, options, or any regulated financial product;
• a recommendation to buy, sell, or hold any financial instrument, commodity contract, or investment;
• procurement advice or a recommendation to enter into any specific commercial transaction;
• price forecasting or price guarantees of any kind.
• The Service Provider is not authorised or regulated by the Polish Financial Supervision Authority (Komisja Nadzoru Finansowego, KNF) or any other financial regulatory authority. The Service does not require and has not obtained any authorisation under MiFID II, Polish financial services law, or equivalent regulation in any jurisdiction.
• Dairy commodity markets are subject to significant price volatility and uncertainty. Market Information reflects data available at the time of generation and is not a guarantee or prediction of future prices, supply conditions, or market developments. The Subscriber acknowledges that historical and current market data does not guarantee future results.
• The Subscriber assumes sole responsibility for all procurement and commercial decisions, including without limitation decisions to purchase or sell physical dairy commodities, to enter into supply contracts, or to adjust procurement volumes. The Service Provider accepts no liability for the commercial outcome of any such decision, regardless of whether the Subscriber consulted Market Information in connection with that decision.

9. INTELLECTUAL PROPERTY

• The Service, the Knowledge Base, the platform software, and all Intellectual Property Rights therein are and remain the exclusive property of the Service Provider or its licensors. Nothing in this Agreement transfers any Intellectual Property Rights to the Subscriber except for the limited licence expressly granted in Section 3.1.
• The Subscriber retains ownership of Subscriber Queries as its input data. The Subscriber grants the Service Provider a limited, non-exclusive licence to process Subscriber Queries solely for the purpose of generating AI Output and delivering the Service. The Service Provider will not use Subscriber Queries to train third-party AI models unless the Subscriber has separately consented in writing. The Service Provider uses AI inference provider(s) under commercial agreements that exclude use of Subscriber Query data for model training. Current provider details are maintained in the Privacy Policy.
• AI Output generated in response to Subscriber Queries may be used by the Subscriber for its internal business purposes subject to Section 3.1(a). The Subscriber acknowledges that AI Output may not qualify as an original work attracting copyright protection under applicable law, and the Service Provider makes no representation regarding the copyright status of AI Output.
• The Dairy Chat name, logo, and brand elements are trade marks of the Service Provider. The Subscriber must not use any trade mark of the Service Provider without prior written consent.

10. DATA PROTECTION

• Each party shall comply with its respective obligations under Regulation (EU) 2016/679 (GDPR) and applicable Polish data protection law, including the Polish Act of 10 May 2018 on Personal Data Protection (Ustawa o ochronie danych osobowych).
• For the purposes of GDPR, the Service Provider acts as data controller in respect of Personal Data collected directly from the Subscriber's registered users for the purpose of providing the Service. The Service Provider's processing of Personal Data is governed by the Privacy Policy, which is incorporated into this Agreement by reference and is available at https://dairychat.com/privacy-policy.
• To the extent that the Subscriber submits Personal Data of its own data subjects (including employee data) to the Service as part of Subscriber Queries, the parties acknowledge that: (a) the Subscriber acts as data controller; (b) the Service Provider acts as data processor; and (c) such processing is subject to the Data Processing Agreement. The Subscriber must not submit Special Categories of Personal Data (Article 9 GDPR) through the Service.
• The Service Provider processes Personal Data using sub-processors located within the European Economic Area and in the United States. Full details of sub-processors, their locations, and applicable transfer mechanisms (including adequacy decisions and standard contractual clauses) are maintained in the Privacy Policy and updated as the sub-processor chain changes.

11. LIMITATION OF LIABILITY

THIS SECTION LIMITS THE SERVICE PROVIDER'S LIABILITY TO THE SUBSCRIBER. PLEASE READ CAREFULLY. THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE POLISH LAW.

• EXCLUSION OF CONSEQUENTIAL LOSS. To the maximum extent permitted by applicable law, the Service Provider shall not be liable to the Subscriber for any of the following losses, howsoever caused and whether arising in contract, tort, or otherwise:
• loss of profits, revenues, or anticipated savings;
• loss of business or business opportunity;
• loss arising from procurement decisions, commodity purchase or sale transactions, or supply contract negotiations;
• loss of or damage to data or information;
• trading losses of any kind;
• indirect, special, incidental, or consequential loss or damage of any kind.
• AGGREGATE LIABILITY CAP. The Service Provider's total aggregate liability to the Subscriber under or in connection with this Agreement (whether in contract, tort, or otherwise) shall not exceed the total Fees paid by the Subscriber to the Service Provider in the twelve (12) calendar months immediately preceding the event giving rise to the claim. For Subscribers in their first twelve months of paid subscription, the cap shall be the total Fees paid from the commencement of the first paid Subscription Period to the date of the claim.
• RELIANCE ON AI OUTPUT AND MARKET INFORMATION. Notwithstanding any other provision of this Agreement, the Service Provider accepts no liability whatsoever for any loss or damage arising from the Subscriber's use of, reliance on, or decisions made in connection with AI Output or Market Information. The Subscriber's sole remedy in respect of defective AI Output or Market Information is to submit a complaint under Section 6.5.
• NOTHING IN THIS SECTION SHALL LIMIT OR EXCLUDE LIABILITY FOR:
• death or personal injury caused by the Service Provider's negligence;
• fraud or fraudulent misrepresentation;
• wilful misconduct (wina umyślna) on the part of the Service Provider within the meaning of Article 473 §2 of the Polish Civil Code;
• any liability that cannot be excluded or limited by applicable Polish law.
• The parties agree that the limitations of liability set out in this Section 11 are reasonable and reflect a fair allocation of risk between commercial parties, having regard to the nature of the Service, the Fees payable, and the availability of the disclaimers in Sections 7 and 8. The Subscriber confirms that it has had the opportunity to review this Section prior to entering into this Agreement.

12. WARRANTIES, REPRESENTATIONS, AND DISCLAIMER

• The Service Provider warrants that: (a) it has the right and authority to enter into this Agreement and to grant the licence in Section 3.1; and (b) it will deliver the Service with reasonable skill and care.
• DISCLAIMER OF WARRANTIES. Save as expressly set out in Section 12.1, the Service is provided on an 'AS IS' and 'AS AVAILABLE' basis. To the maximum extent permitted by applicable law and subject to Section 11.4, the Service Provider excludes all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including without limitation implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The parties agree, pursuant to Article 558 §1 of the Polish Civil Code, that the Service Provider's warranty liability (rękojmia) is excluded in its entirety in this B2B relationship.
• The Subscriber represents and warrants that: (a) it is a legal entity or sole trader acting in the course of its business or professional activity; (b) it has the authority to enter into this Agreement; (c) it will use the Service only in accordance with this Agreement and applicable law; and (d) it will not use the Service in any manner that infringes the rights of any third party or violates any applicable law or regulation.

13. TERM AND TERMINATION

• This Agreement commences on the Effective Date and continues until terminated in accordance with this Section 13.
• Either party may terminate this Agreement for convenience by giving not less than thirty (30) days' written notice to the other party. Termination by notice takes effect at the end of the then-current Subscription Period following the expiry of the notice period, unless the parties agree otherwise in writing.
• The Service Provider may terminate this Agreement or suspend the Subscriber's access to the Service immediately upon written notice if:
• the Subscriber fails to pay any Fees when due and does not remedy such failure within fourteen (14) days of written notice;
• the Subscriber materially breaches this Agreement and (where the breach is capable of remedy) fails to remedy it within fourteen (14) days of written notice;
• the Subscriber uses the Service in violation of applicable law or in a manner that causes or threatens to cause harm to the Service Provider, the Service, or third parties;
• the Subscriber becomes insolvent, enters into administration, liquidation, or any analogous procedure under applicable law.
• Upon termination of this Agreement for any reason:
• all licences granted under this Agreement immediately terminate;
• the Subscriber must immediately cease using the Service;
• the Service Provider will delete or anonymise the Subscriber's account data within thirty (30) days of termination, except to the extent that the Service Provider is required by applicable law to retain such data for a longer period;
• any accrued payment obligations of the Subscriber remain due and payable.
• REFUND POLICY. Fees are non-refundable. In the event of termination of this Agreement by the Subscriber for convenience, no refund of Fees paid for the current Subscription Period will be made. In the event of termination by the Service Provider pursuant to Section 13.3, no refund is due except where the Service Provider has been in material breach of its obligations under Section 12.1, in which case the parties shall negotiate a pro-rata refund in good faith. The parties acknowledge that, in a B2B relationship, no statutory withdrawal right (prawo odstąpienia) applies under the Polish Act of 30 May 2014 on Consumer Rights.

14. CONFIDENTIALITY

• Each party agrees to keep the other party's Confidential Information confidential and not to disclose it to any third party without the other party's prior written consent, except as required by applicable law or court order. Each party will use the other party's Confidential Information only for the purposes of this Agreement.
• The obligations in Section 14.1 do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided the receiving party gives prompt written notice to the other party (where legally permissible) and cooperates in seeking a protective order.
• The Service Provider may use aggregated and anonymised data derived from Subscriber Queries and Service usage for the purposes of improving and developing the Service, provided such data cannot reasonably be used to identify the Subscriber or any individual.

15. GOVERNING LAW AND JURISDICTION

• This Agreement and any non-contractual obligations arising out of or in connection with it are governed by and construed in accordance with the laws of Poland, in particular the Polish Civil Code (Kodeks cywilny) of 23 April 1964, as amended.
• Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Warsaw, Poland (Sąd właściwy dla m.st. Warszawy), except where mandatory provisions of applicable law require a different forum.
• The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this Agreement.
• Nothing in this Section prevents either party from seeking urgent interim or injunctive relief from any court of competent jurisdiction where necessary to protect its rights pending resolution of a dispute.

16. NOTICES

• Notices under this Agreement must be in writing and delivered by: (a) email to the addresses specified in the Order Form or Subscription Confirmation (with confirmation of receipt required for material notices); or (b) registered post to the registered address of the receiving party.
• Notices to the Service Provider must be sent to: Dairy Chat Sp. z o.o., ul. Zygmunta Augusta 5, lok. 2, 31-504 Kraków, Poland; email: privacy@dairychat.com.
• Notices to the Subscriber will be sent to the email address registered on the Subscriber's account. The Subscriber is responsible for keeping its registered email address current.
• Notices sent by email are deemed received on the business day following transmission (subject to confirmation). Notices sent by registered post are deemed received five (5) business days after posting.

17. AMENDMENTS

• The Service Provider may amend this Agreement by giving the Subscriber not less than thirty (30) days' written notice. Amendments take effect on the date specified in the notice, which shall not be earlier than thirty (30) days from the date of notice.
• The Subscriber's continued use of the Service after the effective date of an amendment constitutes acceptance of the amended Agreement. If the Subscriber does not accept an amendment, it may terminate this Agreement by written notice before the amendment takes effect, in which case the pre-amendment terms shall continue to apply until the effective date of termination.
• Amendments to correct typographical errors, update company registration details, or reflect changes in applicable law may be made with shorter notice at the Service Provider's discretion.

18. GENERAL PROVISIONS

• ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the parties with respect to the Service and supersedes all prior agreements, representations, and understandings. Each party confirms it has not entered into this Agreement in reliance on any representation not set out herein.
• SEVERABILITY. If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be deleted. Such modification or deletion shall not affect the validity and enforceability of the remaining provisions.
• WAIVER. No failure or delay by either party in exercising any right or remedy under this Agreement operates as a waiver of that right or remedy. No single or partial exercise of any right or remedy prevents or restricts the further exercise of that or any other right or remedy.
• ASSIGNMENT. The Subscriber may not assign, transfer, or novate this Agreement or any rights or obligations under it without the prior written consent of the Service Provider. The Service Provider may assign this Agreement to any affiliate or successor entity in connection with a merger, acquisition, or sale of substantially all of its assets, provided it gives the Subscriber thirty (30) days' written notice.
• FORCE MAJEURE. Neither party shall be in breach of this Agreement for any delay or failure in performance resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, government actions, cyberattacks by third parties, or telecommunications failures, provided the affected party gives prompt notice and uses reasonable endeavours to resume performance.
• LANGUAGE. This Agreement is executed in English. A Polish translation is available upon request. In the event of any conflict between the English and Polish versions, the English version shall prevail.
• STANDARD TERMS. The Service Provider draws the Subscriber's attention, in accordance with Article 384 of the Polish Civil Code, to the fact that this Agreement constitutes standard terms (wzorzec umowy). The Subscriber confirms that it has had a reasonable opportunity to review these Terms before subscribing to the Service. The Service Provider recommends that the Subscriber retain a copy of these Terms.

ACCEPTANCE

By subscribing to the Service, you confirm that you have read, understood, and accept this Agreement on behalf of the subscribing entity.

Dairy Chat Sp. z o.o. | KRS: 0001246289 | NIP: 6751829475 | REGON: 544952819 | Kraków, Poland

Contact: privacy@dairychat.com

Version 1.1 — Effective Date: 9 July 2026